​Drapes Studio ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website (www.drapes.studio) or contact us by email, and tells you about your privacy rights under UK law.

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1. Important Information & Who We Are

Data Controller: Drapes Studio is the data controller responsible for your personal data.

 

Contact Details: if you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@drapes.studio

Location: Cambridge, United Kingdom

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to address your concerns before you approach the ICO.

 

2. The Data We Collect About You

 

Because our site does not use interactive submission forms, user accounts, tracking cookies, or advertising tools, we collect minimal personal data:

 

Contact Data: If you email us directly, we receive your email address, name (if provided), and any information contained within your message.

 

Technical Data: Like most websites, our website hosting platform (Wix) automatically collects standard technical data, such as your IP address, browser type, operating system, and basic request details (server logs), to deliver the website securely and reliably.

 

3. How We Use Your Personal Data

 

We only use your personal data when the law allows us to. Most commonly, we process your data under the following legal bases:

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1/ Legitimate Interests: To respond to your enquiries, provide requested quotes or guidance regarding drapery services, and maintain network security.

2/ Contract Performance: Where processing is necessary to perform a contract with you or take steps prior to entering into a contract.

3/ Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., business record-keeping).

We do not use your data for automated decision-making or marketing newsletters.

 

4. Cookies & Analytics

 

This website does not use non-essential marketing, tracking, or analytical cookies. Only essential/technical cookies required for the hosting platform to display the website securely and function correctly are used.

 

5. Data Sharing & Security

 

Third-Party Providers: We do not sell or rent your personal data. We only share data with essential service providers necessary to operate our business (e.g., our website hosting provider Wix and email service providers).

 

International Transfers: Where third-party service providers transfer data outside the UK, appropriate safeguards (such as UK Standard Contractual Clauses or UK Addendums) are implemented.

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Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, or disclosed in an unauthorised way.

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6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiries that do not lead to a client engagement are periodically deleted.

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7. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data, including the right to:

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Request access to your personal data.

Request correction of inaccurate personal data.

Request erasure of your personal data.

Object to processing or request restriction of processing.

Request data transfer (portability).

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To exercise any of these rights, please email us at info@drapes.studio. We aim to respond to all legitimate requests within one calendar month.